SPA MEDICAL CONSULTATION:

Please arrive 15 minutes before your appointment. You will be asked to fill in a medical form if you have not completed this online before your treatment. At May Fair Spa your health and wellbeing are our primary concern. Please let us know in advance about any allergens, diagnosed medical conditions, prescribed drugs or if you are pregnant.

Pregnancy:

Please note that we do not offer face or body treatments for ladies who are 1-12 weeks pregnant. From 12 weeks we offer a range of specialised luxury pregnancy treatments. Please ask a member of the Spa Team if you seek further guidance. Pregnant ladies are strongly advised against the use of any heat facilities.

BOOKING A TREATMENT OR SPA DAY:

Opening and closing times Open 7 days a week Opening hours 10:30 am – 7pm

Reservations and Enquiries:

MAY FAIR SPA & GYM Telephone: +44 (0)20 7915 2826
Email: mayfairspa@themayfairhotel.co.uk

Spa treatment and spa day payments:

Full payment is taken at the time of booking. We require 48 hours' notice for cancellations and amendments. If you held SPA voucher, please forward its number while making your reservation All treatment and spa days times are subject to availability

Method of payment:

Fees are inclusive of VAT Extra treatments will be charged at the applicable rates upon arrival We accept all major credit cards, cash or transfers via payment link Gift vouchers must be checked at time of booking and redeemed upon arrival

SPA TERMS & CONDITIONS:

We reserve the right to alter your treatment times on the day if necessary. Please note: treatment time does not include medical consultation, set up and your chosen treatment. All treatment re-arrangements will be subject to alternative availability. Strict non-smoking policy. Designated smoking areas are stationed outside the building. We request that mobile phones are kept on silent or switched off in the spa. We request that all tablets and pagers are switched off/on silent in the spa. We are happy to relay any messages via the spa reception. No photography is permitted, unless agreed in advance. You may be required to remove jewellery for treatments. We advise that you leave jewellery at home. We are not responsible for the damage or loss of your personal belongings, unless solely due to the negligence of the company, its employees or agents. Offers cannot be used in conjunction and are subject to availability. If you are pregnant or suffering from heart conditions or high blood pressure, you cannot use our heat experiences.

Children:

Children under the age of 16 are not permitted in the spa. Children between the ages of 16 to 17 may have the following treatments if supervised by a parent or guardian: facial/head massage.

Facilities:

We kindly ask that you wear appropriate clothing in public areas of the spa and the correct footwear in the gym.

Our facilities include an aromatic steam room, herbal sauna, experience showers, ice fountain and candlelit relaxation room with heated beds. Hotel guests have complimentary access to all wet spa facilities, and the relaxation room subject to availability. For those having treatments or packages, all facilities are included in the treatment price. Guests are advised to book treatments and packages in advance, especially at peak times. Please note, residential guests are advised to bring robes from their bedroom to the spa. Towels are provided. Flip flops are provided to guests having a treatment or visiting with a leisure pass. Members and residents are advised to bring their own flip flops or purchase a pair from the spa.

For all appointments and packages, we offer 1 hour complimentary access to our sauna, steam room and relaxation room (subject to availability).